2018 Annual Cyber Threat Report

by Complete Care IT, LLC | March 8, 2018

SonicWALL has released their 2018 Annual Cyber Threat Report. With over 9 Billion attacks recorded over the last year to organizations of every size, security is more important than ever before.

Key findings from 2017:

  • SonicWALL detected over 9,320,000,000 malware attacks in 2017.
  • The number of unique malware types increased over 101% from 2016.
  • Malware is using encryption to hide from traditional detection methods.

SonicWALL 2018 Annual Cyber Threat Report

Call us today  at 954-306-9505 or click here to schedule your free network security assessment and protect your business from security vulnerabilities and malicious attacks.

Network Support Systems are critical in today’s business environment.

by Complete Care IT, LLC | October 4, 2017

Every business enterprise runs on a multitude of communication systems today. These systems play a significant role in helping the enterprise collaborate with its business partners, and ensure that your day to day business operations run smoothly.

These communication systems, which include computers, telephones, faxes and handheld devices like smart phones, PDAs, tablets and laptops, are an integral part of every enterprise’s support infrastructure. Today, almost every enterprise has a considerable number of computers and communication tools like telephones, fax machines and personal handheld devices.

If you have a small office in Davie then you can also share intra-office data through e-mails without any hitch. However, when you consider this aspect in the context of a large company with multiple offices spread across the state or country, the problem of intra-office and intra-company communication is a greater challenge. The best solution for this networking problem is Network Support Davie. With network Support Services in Davie, you can cut costs drastically by devising a central data base of information that distributes data and information across your company in a streamlined way.

Office 365 Customers – Don’t Upgrade to iOS 11 Yet!

by Complete Care IT, LLC | September 20, 2017

If your company uses Office 365 for business email, don’t upgrade your iPhones or iPads to the newly released iOS 11 just yet. There is a known issue in iOS 11 that will prevent the Mail app from sending or replying to Office 365 emails.

Apple and Microsoft are working on a fix, so hold off on that update button until one is released. If you use the Outlook app on the phone instead of the Mail app, you are not affected by this bug. If you have already upgraded and normally use the Mail app, you can install the Outlook app from the App Store to send and receive mail until the bug is resolved.

You can read the advisories from Microsoft and Apple at the following link:

Microsoft Support – You can’t send or reply from Outlook.com, Office 365, or Exchange 2016 in iOS 11 Mail.app

Apple Support – If you can‘t send an email with iOS 11 and an Outlook.com or Exchange mail account

If you are affected by this bug or have questions about upgrading, you can contact me at rlowell@completecareit.com or 954-908-3999.

Cheers,

Ryan Lowell

 

An Understanding of Managed IT Services

by Complete Care IT, LLC | April 26, 2017

A managed IT service is an information technology (IT) job offered by a third-party contractor. A managed IT service provider is liable for the entire functionality of the IT service and equipment. This kind of service usually comes with a service-level agreement, a contract between the service provider and the customer. The agreement provides a common understanding of the services performed by the managed services provider.

Managed services can be tailored to almost any business need in the IT field. These services often include:
Running applications (Application Managed Services)
Databases
Data recovery and backup
Network management (Network Managed Services)
Storage
Security
Monitoring

It is important to note that not all managed services are technology based. A managed service can be anything outsourced, including marketing and additional basic operations such as power or transportation. Regardless of the size of a business, managed services offer all the basic services that help a business run smoothly. To get the best managed IT services in Fort Lauderdale, make sure to choose the right provider based on your needs and requirements.

The business benefits of CRM software

by Complete Care IT, LLC | January 26, 2017

Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more. If your business isn’t already using CRM, here are five reasons why you should definitely give it a chance.

Grows with your business
The ol’ Rolodex may have been useful for managing a few clients, but you’re going to need a better solution if you plan to maintain relationships with hundreds, possibly thousands, more. CRM scales with your business, meaning it can handle larger data sets and more clients as you expand your sales operation.

Organizes your data
CRM software acts as a central database for all your sales records and transactions. This means important customer information can be retrieved in just a few clicks rather than rifling through thousands of documents, sticky-notes, and disorganized cabinets. And since CRM is hosted in the cloud, sales data, customer interactions, and other actionable information are available for the entire company.

Improves customer service
Your sales team could be the most persuasive individuals in the world, but this means nothing if they can’t recall anything about their clients and their preferences. When your sales staff follows up on leads or existing customers, CRM will automatically retrieve contact history, past purchases, and customer preferences from your client database and display them on a single page during the call.

From here, sales representatives, armed with detailed customer information, will be able to recommend products and services that meet the client’s needs. So instead of struggling through a sales call, marketing employees can focus on delivering a professional sales pitch.

Streamlines your sales funnel
CRM comes equipped with workflow management functions, supporting your sales pipeline in a number of ways. For example, you can configure your CRM to send instant follow-up emails when a lead visits a particular product page. You can even use automation to track where certain leads are in the sales pipeline and delegate the task to one of your closers.

Analyzes sales data
With real-time sales information, business managers can track marketing campaigns and adjust their strategy accordingly. For instance, you might notice that click-through-rates for promotional emails and company newsletters are higher during Tuesday afternoon rather than Friday night. Having this information can help you focus your marketing efforts and message to generate more leads.

In addition, you can use CRM to analyze customer calling activity, market demographics, lead conversion rates, and key performance indicators to help inform future business decisions.

Understanding your customers can put you several steps ahead of the competition. If you need to manage contacts, eliminate time-consuming procedures, and improve your sales performance, CRM is the perfect business solution.

Contact us today to find out whether CRM is the right fit for your business.

Published with permission from TechAdvisory.org. Source.