VoIP Support & Consulting | Brickell, FL

Upgrade your entire business communication experience.

Contact us at 954-306-9505 or gethealthy@completecareit.com

Trust the Complete Care IT team to upgrade your legacy phone system to VoIP

Proudly Serving Brickell

Complete Care IT, is your trusted local provider of VoIP support and VoIP consulting services in the Brickell, FL area. Not all VoIP providers and plans are created equal — our VoIP consultants are experts at aligning the right choices to your business needs and budget. Contact us today learn more.

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Save money and be more productive with VoIP

Voice over Internet Protocol (VoIP) phones are a popular choice for businesses. Instead of sending calls through traditional phone lines, VoIP converts sound into digital signals and transfers those signals through the internet.


  • Cost reduction. VoIP phones are cheaper to use than traditional phones and don’t charge for long-distance calls.
  • Convenience. VoIP phones can be used anywhere in the world where there’s an internet connection, without extra charges or unsteady connections. VoIP systems are even accessible through email, which means they’re available for use while traveling.
  • Flexibility. Traditional phones can be converted into VoIP phones using a computer and a VoIP converter, allowing the user to place and receive calls from their VoIP number without purchasing expensive or bulky equipment.
  • Scalability. No matter where your associates are located, it’s easy to integrate their VoIP systems into a connected solution and add extra phones and features as an organization expands.


  • Internet-based system administration portals
  • Mobile apps
  • Automated attendant
  • Hold music
  • Conference calling
  • Conference bridging
  • Call forwarding
  • Caller ID
  • Call waiting
  • Call blocking
  • Ring groups
  • One-line sharing on multiple phones
  • Videoconferencing
  • Voicemail to Text
  • Voicemail to Email
  • Fax to Text
  • Fax to Email

Complete Care IT VOIP Services

With hundreds of VoIP service providers and plans available, it’s important that you choose the provider and plan that best suits your unique needs. Our team of VoIP experts will analyze providers and service packages to ensure that you commit only to the most reliable, intelligent and cost-effective solutions.

Our experienced VoIP team will also save you time and eliminate frustration during VoIP purchasing, installation and configuration. Our VoIP system implementation process involves the following steps:

  1. Identify how many people will be using the VoIP system. Consider whether all users will need their own number or just an extension.
  2. Ensure that the internet connection is fast enough to handle VoIP features. If many users will be working out of a central office, we check that the office is equipped with an internet connection capable of handling heavy VoIP traffic.
  3. Set a maximum VoIP budget and recommend a payment method.  In many cases, an annual payment can be significantly more cost-effective than monthly payments. We’ll identify the solution that aligns best with your budget, as well as your needs.
  4. Determine which features are most important for your business. Since different VoIP providers offer wildly different features, we’ll help list the features  your organization can’t do without and look for a provider to match.
  5. Our recommendation of a VoIP provider is based on our extensive experience and research and on features, user reviews, cost, ease-of-use and customer service.
  6. We’ll help you determine whether to purchase VoIP phones or to use traditional phones, and purchase hardware or adapters accordingly.
  7. Finally, we’ll set up the VoIP system and customize settings.
Clearly, switching to a VoIP system is an achievable, worthwhile goal that requires installers to have a working knowledge of technology. Choosing us as your trusted VoIP consultants can significantly speed up the process.

Why trust Complete Care IT?

Since our first year of operations, we have assisted hundreds of clients across a diverse range of industries in achieving each client’s technology goals.  Contact us to schedule a free consultation on upgrading to a VoIP system. Schedule a free consultation